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Captain Breaks Down Flights That Changed How Pilots Handle Disaster | WSJ Booked

Pilots are given many tools to help them in worst-case scenarios – from quick reference handbooks to crew resource management. But how they use these tools can make or break an emergency. Some of the deadliest accidents in aviation history have been caused by communication errors, as was the case with United Airlines Flight 173 in 1979 where 10 people died. But how have these issues improved since?

WSJ explores what pilots do when these worst-case scenarios become reality and how safety protocols have changed over time.